Alison believes the most important part of her job is listening. In particular at the first meeting where arrangements are made. “Giving time to listening, not hurrying anything is so important in understanding and meeting a family’s needs.”
Alison has spent twenty years committed to her own family of four sons. Those years and the interaction and bonding with other families in the community have given Alison a sensitivity to people that led to her interest in becoming a funeral director. “My father was interested and maybe that is where it started. Once my children were grown that interest surfaced again and through the encouragement of two people I took the step and now enjoy the privilege of being able to help others.”
Alison especially relates to those people who have lost a small child or teenager. “Having spent twenty years growing with my children I have an empathy for parents who have lost a child. I not only aim to exceed family expectations but I want families to feel comforted by me as I listen to them.”
