After The Funeral

Payment

The Funeral Account

Every funeral invoice from Lamb & Hayward is individualised. It will generally include professional service fees, mortuary services, vehicle transfers and a casket. Other items may be included and will be itemised such as: crematorium and cemetery fees, ashes and memorial fees, doctor’s fees, newspaper notices, flowers, printing, catering, a death certificate, gratuities and donations, multimedia and audiovisual, and monumental options.

An Estimate

With every funeral we will give you an estimate of the costs of the funeral that you have arranged with your funeral director.

The Payment Due Date

After the funeral we wait up to 10 days before sending the itemised funeral account to the address that you have indicated as appropriate. The due date for payment, which will be advised on the invoice, will be about four weeks from the day of the funeral or from when the services are rendered.

An account service fee is added to every account. If the invoice is paid by the due date, this fee will be deducted.

Overdue Accounts

Failure to make payments by the due date may result in additional recovery costs and recovery steps being taken.

Financial Assistance

Lamb & Hayward offers a full range of services to accommodate most budgets. Please ring us to discuss your specific requirements. We can advise on the range of assistance available for families requiring help with funeral costs. Assistance and advice can be given on the closing of bank accounts and applications for funeral grants from Work and Income and the Accident Compensation Corporation.

“Absolutely got it right. I know you are running a business, but your professional sensitive service meant it never felt like that”