Before The Funeral


Why Plan Ahead

Pre-paid funerals and pre-planned funerals

The Lamb & Hayward Funeral Trustee Ltd, is a secure scheme managed by separate trustees. The pre-paid scheme provides peace of mind knowing that your wishes are understood, your funeral details are in good hands, and the financial situation has been addressed. Your family and loved ones are relieved of the responsibility of making difficult decisions in very emotional circumstances.

Pre-paid funerals up to $10,000 are currently excluded from asset testing under current government policy when testing eligibility for a subsidy for long term residential care for the elderly.

Thinking about pre-arranging and/or pre-paying your funeral?

The idea of recording your own funeral requests may seem a little unusual to some. But when you think about it, it’s really just an extraordinary way of showing your family how much you care. Pre-planning ensures that your arrangements are what you want and that your wishes will be respected in a dignified way. Your arrangements are personal to you – in conjunction with your funeral director, you decide what you want.

How common is it to document your own funeral requests?

Nowadays people are eager to take a more active part in deciding how to be remembered. This is one way they can remove some uncertainty from their family members at this difficult time. Their documented wishes assist with answers to common questions about details such as venue, readings, music, and flowers. Family members can also gain comfort from knowing they are following the wishes of their loved one.

A simple, unique plan

By pre-paying with Lamb & Hayward you can rest assured that your family won’t be burdened with costs that are higher than necessary. Your money is safe with Lamb & Hayward Funeral Trustee Ltd. The money that you pay now for your pre-arranged funeral is held in trust for you in the Lamb & Hayward Funeral Trustee Ltd, BNZ Client Funds account, on daily interest bearing deposit. This account is completely separate from the company’s accounts. Funds cannot be withdrawn from this account without providing a, Death Certificate, copy of contract, and the funeral account.

What if I change my mind?

We at Lamb & Hayward are confident that we provide service that is outstanding in every way. Our staff are a mix of ages and genders who understand the entire funeral process, they quietly and confidently guide families in a manner that exceeds expectations. However if for whatever reason you do change your mind at any time, the funds are fully refundable.

Security with a New Zealand–owned company

Lamb & Hayward was established in 1923, and is one of the older funeral firms in Christchurch. In contrast to other firms it has resisted the trend to sell out to overseas interests, and so unconditionaly remains Canterbury owned and operated. These solid foundations support Lamb & Hayward’s commitment to provide the best facilities in Canterbury, and allow it to give back to its client families in the region.


Pre-planning provides peace of mind for you and your family, knowing that you’re not leaving your family with all the decisions and costs. It enables you to decide exactly how you would like to be remembered, and to make others, such as Rest Homes, aware of your choice of funeral director and specific wishes.

Lamb & Hayward is happy to meet with you and guide you through a pre-arrangement at a time suitable to you, and then hold those details on file until required. There is no cost for this service. You can choose how much detail you record with us – it may be just one or two matters of importance (for example, preference of burial or cremation, and place the service is to be held) or you may choose to go into considerable detail. After meeting with one of our funeral directors we will hold on file a record of your wishes. Simply let family and care-givers know we are holding your instructions.


In addition to pre-arranging a funeral you may wish to take the next step and pre-pay the cost of the funeral. After discussing your pre-arrangement details we are able to provide you a quote for the current cost of the funeral. The money you pay for your pre-arranged funeral is held in trust for you in the Lamb & Hayward Funeral Trustee Ltd, BNZ Client Funds account.

Personal Profile Record

We provide a Personal Profile Record form to help with your pre-planning. We recommend that you complete as many of the details as you wish, and then contact us to make an appointment to meet with one of our funeral directors. We will advise you of all your options and guide you with next steps.

Contact Us

Phone 0800 99 22 00
to book an appointment


Pre-planning a Funeral?

Request a copy of our Funeral
Information Pack

Get Information Pack
“Thank you for taking the time to listen to us, it made so much difference that we were listened to rather than dictated to as to what we should do, which we experienced with a different funeral director a few years ago”